Terms & Conditions
Order Quotes: Quotes are valid for seven days.
Cake Order Deposits: I require a 50% non-refundable deposit to secure your booking. Payment is required in full prior to delivery or Final balance Payment on day of pickup via credit card/ cash/ bank transfer available. If I haven’t received your deposit your order will not be fulfilled.
Transporting Your Orders: All cakes come on a board and in a box. Your cake needs to be on a flat surface during transportation. Put your car air conditioning on. We are not responsible for damaged cakes after pick up or delivery.
Taking Care of your Cake: Our Buttercream cakes must be refrigerated. Cake is best eaten at room temperature not cold and is a lot easier to cut at room temperature. Take out your cake at least 1 to 2 hours prior to serving depending on weather. Fondant covered cakes can be stored in a cool room or air conditioning, no need to refrigerate. Please don't put your cake in direct sunlight. Once cut, store in an air tight container in the fridge and consume within 4 days.
Delivery: Free delivery if local to Tapping,Ashby,Carramar, Banskia Grove, otherwise there is an extra fee.
If you cancel: Deposits can be transferred to a different date subject to my availability. Any cake cancelled 2 weeks or less prior to your date will not receive a refund as I would have already bought all the materials and started working on your cake.
Customer Feedback: We love hearing your feedback and knowing and hearing that you were happy with your custom cake we made.